Lisa joins The Body Refinery as Practice Coordinator, bringing more than 20 years of experience in customer service across a variety of industries. Throughout her career, she has built a strong reputation for creating welcoming environments where people feel supported, understood, and genuinely cared for. Lisa is passionate about helping clients have the best possible experience from their very first interaction, ensuring they feel comfortable, informed, and confident throughout their journey.
With a special interest in the disability sector, Lisa is particularly dedicated to supporting individuals living with chronic pain, long-term health conditions, and diverse support needs. She values empathy, patience, and clear communication, and takes pride in helping people access the services and care they need in a respectful and inclusive environment.
Outside of work, Lisa enjoys spending quality time with her son and family. Proud of her Kiwi heritage, she embraces her cultural roots and brings that sense of community and connection into both her personal and professional life. She has a love for alternative music, old-school cars, and the vibrant rockabilly culture, and can often be found at live gigs or car shows when she’s not relaxing with a good book.
